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Field notes on systems & operations.

What we've learned building operations infrastructure for 100+ teams. No fluff, no growth-hacking — just how the work actually gets done.

AI
AI AutomationJul 2, 20262 min read

AI automation consultant for agencies: what to build first

The best first AI automation for an agency is not a chatbot. It is usually intake, reporting, onboarding, or follow-up work tied to a real source of truth.

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AI Automation4 min read

Hermes agent + Notion: how the MCP integration actually works

How to connect a Hermes agent to Notion through an MCP server — the VPS architecture, token scoping, what to build first, and the traps that break it — from a setup we run in production.

Jul 2, 2026
AI Agents2 min read

AI agents for operations: what to automate safely first

AI agents work best when they have a narrow job, access to the right tools, logs, limits, and human approval around risky actions.

Jul 2, 2026
AI Automation2 min read

AI workflow automation examples that actually save operations time

Seven practical AI workflow automation examples for operations teams: intake, reporting, extraction, routing, summaries, onboarding, and follow-up.

Jul 2, 2026
Automation2 min read

Relay.app consultant: when to use Relay instead of Zapier or Make

Relay.app is strongest for human-in-the-loop workflows with approvals, AI steps, and readable playbooks. Zapier and Make still win in specific cases.

Jul 2, 2026
Guides4 min read

Notion OS vs. a Custom Internal Tool: Which Should You Build?

Custom internal software starts at $15–25k and runs $40–150k+ with 15–25%/yr maintenance — and only a developer can change it. A Notion OS is $5–25k once, editable by your team. Here's how to choose.

Jun 15, 2026
Agencies4 min read

The 5 Notion Systems Every Scaling Agency Needs

CRM, delivery OS, client portal, SOPs, and capacity planning — the five systems a scaling agency needs, why they only work connected as one relational Notion OS, and the order to build them.

Jun 15, 2026
Guides5 min read

Notion Consultant vs. Operations Manager: The Honest Math

A full-time ops manager costs $125k+ a year loaded; a done-for-you Notion system is $5k–25k once. But they're not substitutes — here's the build-vs-run distinction that decides which you actually need.

Jun 15, 2026
Agencies4 min read

How to Give Clients a Notion Portal Without Building One

The fastest way to put a real, branded client portal in front of clients — without spending a week building it in Notion or risky raw page-sharing. Build, buy, or have it built.

Jun 2, 2026
Agencies5 min read

Notion vs ClickUp vs Asana for Agencies: Which Actually Scales?

An honest comparison of Notion, ClickUp, and Asana for agencies — judged on capacity, margin, client visibility, and one source of truth, with a pick by agency size.

Jun 1, 2026
Agencies5 min read

How to Build a Client Portal in Notion (The Agency Guide)

How to build a Notion client portal that actually scales — the data model, access control, and automatic sync — plus when to build it, buy it, or have it built for your agency.

Jun 1, 2026
Guides3 min read

How to hire a Notion consultant: 7 questions and 4 red flags

Certification matters less than a documented process and an adoption plan. The questions to ask, the red flags to walk away from, and how to know the engagement worked.

May 30, 2026
Pricing3 min read

How much does a Notion consultant cost? (2026 pricing guide)

Notion consultants typically charge $100–200/hour or $5k–25k per project. Here's what drives the price, what each tier gets you, and how to avoid the cheap-build trap.

May 30, 2026
Operations1 min read

Tools don't fix operations. Systems do.

Buying another app rarely solves the problem. Here's the order of operations we use to turn scattered tools into one system your team actually follows.

May 12, 2026
Automation1 min read

How to build automations that survive contact with reality

Most automations break the moment a process changes. The ones that last share four properties — here's what we design for.

Apr 28, 2026
AI1 min read

Where AI actually earns its keep in operations

AI isn't a strategy. But pointed at the right repetitive tasks, it quietly returns hours every week. Here's where we deploy it.

Apr 10, 2026

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